Last updated: November 4, 2026
These terms apply to the Tradjo software and the website tradjo.com, provided by Tradjo, a software business based in Ontario, Canada ("Tradjo", "we", "us"). By downloading, buying or using Tradjo you agree to these terms. You must be at least 18 years old to buy a plan.
Tradjo is record-keeping and analysis software for users of the NinjaTrader® 8 platform. It consists of a NinjaScript add-on (the "Logger") that saves your fills to a file on your computer, and a journal application ("Tradjo.html") that runs in your web browser.
We grant you a personal, non-transferable, non-exclusive licence to use Tradjo on up to 2 computers registered to your licence while your plan is active. You may move a licence to a new computer by deactivating the old one (New > Tradjo Licence > Deactivate this computer) or by asking support. You may not copy, resell, share or publish your licence key, decompile or reverse-engineer the software, or try to bypass its licensing.
To confirm your licence, the Logger contacts our licence server when you activate it and from time to time after that, sending only your licence key and an anonymous computer ID. It keeps working offline for up to 7 days between checks.
Pro plans start with a 14-day free trial. A card is required to start the trial. Unless you cancel before the trial ends, your plan starts automatically and you are charged the price shown at checkout, then every month or year until you cancel. You can cancel at any time using the "Manage subscription" link in your receipt email or by emailing support@tradjo.com; you keep Pro until the end of the period you have paid for.
Paid plans are sold through Link, LLC (Stripe), our reseller and merchant of record, which processes your payment and collects applicable sales tax, VAT and GST. Your receipt will show the order as sold through Link. Prices are shown in US dollars; Stripe may show and charge an equivalent amount in your local currency. We may change prices for future renewals; we will tell existing subscribers by email at least 30 days before a change applies to them.
If your subscription is cancelled, not renewed or your payment fails, the Logger stops saving new fills automatically. Your journal and the trades already in it stay on your computer and remain usable on the Free plan, and you can keep importing NinjaTrader exports by hand.
Your trades, notes, tags and settings are stored only on your own computer: in the Logger's file in your NinjaTrader 8 folder and in your web browser. We cannot see or restore them. Clearing your browser data, using a different browser or changing computers can remove the journal's saved notes, so please use Settings > Download backup regularly. You are responsible for keeping your own backups.
Tradjo does not provide investment, trading or financial advice, signals or recommendations. All trading decisions are yours alone. See the Risk Disclosure below.
We work hard to make calculations accurate, but the software is provided "as is" and "as available". Results depend on the data NinjaTrader provides and on your settings, and may differ from your broker's records. Always confirm figures against your broker statements. Updates to NinjaTrader, Windows or your browser may temporarily affect Tradjo; we will work to fix such issues promptly.
To the fullest extent permitted by law, our total liability for any claim relating to Tradjo is limited to the amount you paid us in the 12 months before the claim. We are not liable for trading losses, lost profits, lost data, or indirect or consequential damages. Nothing in these terms limits any rights you have under consumer protection laws that cannot be waived, including Ontario's Consumer Protection Act, 2002.
Tradjo works with NinjaTrader, which is a separate product with its own terms. We are not responsible for NinjaTrader, your broker, your data feed or your prop firm, or for their rules about third-party add-ons.
We may update these terms and will post the new date above; important changes will be emailed to paying customers. We may suspend or end a licence that breaches these terms, for example if a key is shared or resold.
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.
This policy explains what information Tradjo collects and how Tradjo uses it.
Your trade history stays on your own computer. The Logger writes it to a file in your NinjaTrader 8 folder, and the journal reads and stores it in your web browser on that computer. Tradjo does not receive, upload or store your trades, account balances, account numbers or notes.
Tradjo uses a small number of trusted providers: Stripe / Link (payments, tax and receipts), Cloudflare (website hosting, licence server and email forwarding) and Resend (sending licence and account emails). They process information only to provide their services to us. Some of them are located in the United States, so your information may be processed there.
Only to deliver and license the software, provide support, send receipts and important product updates, and, if you opt in, occasional product news. Tradjo never sells your information.
You can ask us to see, correct or delete your information at any time by emailing support@tradjo.com. We keep purchase records as long as required for tax and accounting purposes. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
Tradjo Pro plans include a 14-day free trial, so you can try everything before paying. If you are not satisfied after your first payment, email support@tradjo.com within 14 days of that payment for a full refund. Renewals can be refunded if you ask within 7 days of the renewal date. Founding member purchases can be refunded within 14 days of purchase. When a refund is given, the licence is switched off. Refunds are issued through Stripe (Link) to your original payment method.
Futures and forex trading involves substantial risk of loss and is not suitable for every investor. You could lose more than your initial investment. Past performance, whether actual or shown in examples, is not necessarily indicative of future results. Screenshots and examples on this website use sample data for illustration only and do not represent actual trading results.
Tradjo is a record-keeping and analysis tool. Tradjo does not provide trading signals, recommendations or advice of any kind.
NinjaTrader® is a registered trademark of NinjaTrader, LLC. Tradjo is not affiliated with, endorsed by or sponsored by NinjaTrader, LLC.